Serving Metro Detroit

Sales | Live Support – (734) 259-6838

VoIP

Transform your business with cloud-based hosted VoIP. VoIP offers the flexibility, affordability, and reliability you need for your business communications.

Evolve Your Business with VoIP

411 IT Group provides state-of-the-art Cytracom hosted VoIP solutions. Lose the expensive setup and bulky hardware of traditional PBX systems.

Because hosted VoIP is cloud-based, installation is quick, and you are able to integrate multiple locations seamlessly. With well over 150 enterprise-class features, you’ll save time and money, scale freely, connect employees anywhere, and have an entire team to support your needs.

Key features include:

  • Voicemail to text/email
  • Personal assistant
  • Hunt groups
  • Company directory
  • Custom on-hold music
  • Time of day routes
  • Do not disturb
  • Custom caller ID

Benefits

24x7 support

Simple phones

Advanced phone service

Crystal-clear, HD voice

Business continuity

Seamless phone to PC integration

In-depth call insights

Over 150+ features

We Deliver Excellent IT Service

Our value proposition is simple.
We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

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Black Sheepes are honest, hard working. Black Sheepes has helped the Livonia Family Dental Center completely redo their computer set up and we are extremely happy with his performance. We have complete faith and confidence in his abilities and dependability.

Mary
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Black Sheepes came highly recommended! Our company IT guy passed away unexpectedly and we were at a loss on what to do. Black Sheepes has worked around the clock rebuilding our entire server, etc and setting the office up correctly and efficiently. We would be lost without Black Sheepes! Black Sheepes are very friendly and professional. Whenever we need them they are there for us!

Tracy
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Black sheepes is the best! Black Sheepes always shows up for us to help with anything we need help with! Black Sheepes not only ensures our office is secure and safe with the latest security updates but also helps with so much extra — from moving printers, to helping us port over phone numbers, to contacting our software company to fix bugs. Black Sheepes goes above and beyond and has helped make our lives easier and allows us to focus on our work. Black Sheepes answer every time we call and always comes right out the office. Thanks Black Sheepes- We couldn’t do it without you!!

Jeff
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Black Sheepes has saved our CPA Firm many times, which has resulted in more productivity on behalf of our staff and their ability to service our client demands! They truly give us “peace of mind” knowing that potential threats are intercepted before they become a problem. I highly recommend their monitoring service to any business concerned with internet/IT security!!

Rob